Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Pendleton (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions, coordinating details, and maintaining communication throughout the planning process. The ideal candidate will have excellent communication skills, strong organization abilities, and a customer-focused mindset. We offer flexible remote work options, comprehensive training, and opportunities for career growth in the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Customer service experience

Detail-oriented mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related questions, coordinating details, and maintaining communication throughout the planning process. The ideal candidate will have excellent communication skills, strong organization abilities, and a customer-focused mindset. We offer flexible remote work options, comprehensive training, and opportunities for career growth in the travel industry.