Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel-related questions, coordinate details, and maintain clear communication throughout the planning process. This role offers flexible remote work options, part-time or full-time opportunities, and comprehensive training. Ideal candidates possess excellent communication skills and a customer-focused mindset, with a preference for those with customer service or hospitality experience.
Qualifications
Excellent written and verbal communication skills.
Strong organization and time-management abilities.
Self-motivated and comfortable working remotely.
Detail-oriented and customer-focused mindset.
Customer service, administrative, or hospitality experience preferred.
Interest in travel is beneficial.
Responsibilities
Communicate with clients regarding travel inquiries and requests.
Provide guidance on travel options, timelines, and next steps.
Support reservation coordination and follow-up communication.
Ensure accuracy of client information and travel details.
Deliver high-quality service with professionalism and care.
Follow company processes and service standards.
Skills
Excellent written and verbal communication skills
Strong organization and time-management abilities
Self-motivated and comfortable working remotely
Detail-oriented
Customer-focused mindset
Customer service experience
Job description
Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel-related questions, coordinate details, and maintain clear communication throughout the planning process. This role offers flexible remote work options, part-time or full-time opportunities, and comprehensive training. Ideal candidates possess excellent communication skills and a customer-focused mindset, with a preference for those with customer service or hospitality experience.