Remote Travel Support Coordinator

Enchanted Horizons Travel; Fairmont (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel seeks a dedicated Customer Service Coordinator to provide travel support and ensure a seamless client experience. Responsibilities include assisting customers with inquiries, coordinating bookings, and maintaining communication throughout the planning process. Ideal candidates possess excellent communication skills, strong organization, and a customer-focused mindset. The position offers opportunities for part-time or full-time work and includes comprehensive training and flexible remote work options, fostering career growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer-focused mindset

Customer service experience

Job description

Enchanted Horizons Travel seeks a dedicated Customer Service Coordinator to provide travel support and ensure a seamless client experience. Responsibilities include assisting customers with inquiries, coordinating bookings, and maintaining communication throughout the planning process. Ideal candidates possess excellent communication skills, strong organization, and a customer-focused mindset. The position offers opportunities for part-time or full-time work and includes comprehensive training and flexible remote work options, fostering career growth in the travel industry.