Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support. The role involves communicating with clients, guiding them through travel options, and ensuring all details are managed accurately. Ideal candidates have strong communication skills, an organized mindset, and some background in customer service or hospitality. This position offers flexible remote work, comprehensive training, and opportunities for career advancement in the travel industry.
Qualifications
Self-motivated and comfortable working remotely.
Customer service, administrative, or hospitality experience preferred.
Interest in travel is beneficial.
Responsibilities
Communicate with clients regarding travel inquiries and requests.
Provide guidance on travel options, timelines, and next steps.
Support reservation coordination and follow-up communication.
Ensure accuracy of client information and travel details.
Deliver high-quality service with professionalism and care.
Skills
Excellent written and verbal communication skills
Strong organization and time-management abilities
Customer service experience
Detail-oriented mindset
Job description
Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support. The role involves communicating with clients, guiding them through travel options, and ensuring all details are managed accurately. Ideal candidates have strong communication skills, an organized mindset, and some background in customer service or hospitality. This position offers flexible remote work, comprehensive training, and opportunities for career advancement in the travel industry.