Remote Travel Support & Concierge Advisor

Medium; Seattle (WA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work environment

Structured onboarding

Growth opportunities

Supportive team environment

Job summary

Medium is seeking a dependable Travel Services Support Advisor to assist with client inquiries and coordination of travel details. This fully remote role focuses on timely responses, organized record-keeping, and delivering a smooth client experience.

The position emphasizes strong communication, organization, and independent work in a remote environment, with ongoing onboarding and opportunities for growth.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the coordination process to ensure accuracy and efficiency.
• Help deliver a consistent and positive client experience.

Skills

Communication

Customer service

Organization

Time management

Independent work

Detail oriented

Tools

Email

Scheduling tools

Online platforms

Job description

Medium is seeking a dependable Travel Services Support Advisor to assist with client inquiries and coordination of travel details. This fully remote role focuses on timely responses, organized record-keeping, and delivering a smooth client experience.

The position emphasizes strong communication, organization, and independent work in a remote environment, with ongoing onboarding and opportunities for growth.