Remote Travel Concierge | Entry-Level Client Service

Medium; Georgia (VT); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible, remote work environment

Full training and tools access

Mentorship and team support

Travel discounts and perks

Job summary

Medium is seeking a detail-oriented Client Service Travel Coordinator to join our team as a remote role. You will assist clients with planning and booking travel arrangements while delivering exceptional customer care and personalized attention.

This position emphasizes strong communication, independence, and reliable internet access. Training and ongoing mentorship are provided to help you succeed in this rewarding role.

Qualifications

• Strong interest in travel and delivering exceptional customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Self-motivated, organized, and capable of working independently.
• Comfortable with using online tools and technology for research and booking.
• Reliable internet connection and basic computer proficiency.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Engage with clients to understand their travel needs, preferences, and budgets.
• Research travel options, including accommodations, cruises, tours, and packages.
• Prepare and present customized travel proposals and itineraries.
• Manage travel reservations and ensure accuracy of booking details.
• Provide timely, professional communication and follow-up with clients.
• Stay current on travel trends, destinations, and preferred supplier offerings.
• Participate in virtual team meetings and training sessions.

Skills

Travel interest

Customer service experience

Communication skills

Organizational skills

Tech-savvy

Education

High school diploma or equivalent

Tools

Booking systems

CRM software

Job description

Medium is seeking a detail-oriented Client Service Travel Coordinator to join our team as a remote role. You will assist clients with planning and booking travel arrangements while delivering exceptional customer care and personalized attention.

This position emphasizes strong communication, independence, and reliable internet access. Training and ongoing mentorship are provided to help you succeed in this rewarding role.