Remote Travel Advisor & Appointment Concierge

Medium; Dallas (TX); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Performance incentives

Remote work

Travel discounts

Job summary

Medium is seeking a Remote Customer Service Representative – Travel to support our advisory team by scheduling client consultations and guiding travel planning from home.

You will outreach to potential clients via phone, email, and messaging, manage calendars, follow up on inquiries, and maintain accurate CRM records. A passion for travel and strong communication skills are essential.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service, sales, or appointment setting is a plus.
• Ability to work independently and stay organized in a remote setting.
• Comfortable using scheduling tools and CRM systems.
• A passion for travel and helping clients explore new opportunities.

Responsibilities

• Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services.
• Appointment Scheduling: Manage calendars and set up consultations for travel advisors.
• Follow-Ups: Maintain engagement with interested clients and answer initial inquiries.
• CRM Management: Keep accurate records of client interactions and scheduled meetings.

Skills

Strong communication

Appointment setting

Independent work

CRM usage

Travel passion

Tools

Scheduling tools

CRM systems

Job description

Medium is seeking a Remote Customer Service Representative – Travel to support our advisory team by scheduling client consultations and guiding travel planning from home.

You will outreach to potential clients via phone, email, and messaging, manage calendars, follow up on inquiries, and maintain accurate CRM records. A passion for travel and strong communication skills are essential.