Remote Travel Specialist & Customer Service Expert

Departuretravels; Amarillo (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to support clients remotely through every stage of their travel journey. The role emphasizes client communication, itinerary creation, and proactive follow-up to ensure satisfaction.

The position offers a flexible remote schedule with the opportunity to work from anywhere and collaborate with a supportive team in a fully remote environment.

Qualifications

• Experience in travel planning and coordinating itineraries.
• Strong written and verbal communication.
• Ability to work independently in a remote environment.

Responsibilities

• Guide clients through travel planning stages.
• Answer inquiries and present options.
• Communicate professionally throughout bookings.
• Follow up to confirm plans and satisfaction.
• Respond to emails, calls, messages professionally.
• Assist with changes, cancellations, and updates.
• Maintain positive relationships with empathy and efficiency.
• Deliver stress-free travel experiences.
• Provide up-to-date destination information.
• Keep organized client records and schedules.
• Ensure accuracy of travel information.
• Collect post-trip feedback to improve service.

Job description

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to support clients remotely through every stage of their travel journey. The role emphasizes client communication, itinerary creation, and proactive follow-up to ensure satisfaction.

The position offers a flexible remote schedule with the opportunity to work from anywhere and collaborate with a supportive team in a fully remote environment.