Remote Travel Reservations Specialist

Southernbridgegroup; Savannah (GA); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training & development

Booking technology access

Mentorship

Job summary

Southernbridgegroup is seeking Reservation Services Coordinators for a fully remote role in the United States. You will research and compare vacation options, assist clients through the planning and reservation process, and maintain accurate customer records.

The position emphasizes strong communication, organization, and independent work in a remote setting, with opportunities to develop skills in reservations, marketing, and client relations.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Customer service

Communication

Organization

Remote work

Multichannel communication

Job description

Southernbridgegroup is seeking Reservation Services Coordinators for a fully remote role in the United States. You will research and compare vacation options, assist clients through the planning and reservation process, and maintain accurate customer records.

The position emphasizes strong communication, organization, and independent work in a remote setting, with opportunities to develop skills in reservations, marketing, and client relations.