Remote Travel Reservations & Client Support Pro

Travelbynight; Spartanburg (SC); Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Remote work flexibility

Mentorship and training

Industry resources

Job summary

Travelbynight is seeking a detail-oriented Travel Reservations & Client Support Specialist to help coordinate vacation plans and keep every booking on track. You will respond to client questions, gather preferences, research options, and assist with hotel, cruise, and activity reservations while reviewing details for accuracy.

This role emphasizes customer service, organization, follow-through, and problem solving.

Qualifications

• Must reside in the United States, United Kingdom, Australia, Spain, or Latin America.
• Access to a computer or smartphone with reliable internet.
• Ability to learn online platforms and complete travel-industry training.
• Previous travel experience isn't required; transferable customer service or administrative skills are welcome.

Responsibilities

• Respond to client questions and requests during different stages of planning.
• Gather information about travel preferences to tailor options.
• Research available vacation options and compare suitable itineraries.
• Assist with hotel, resort, cruise, and activity reservations.
• Review reservation details for accuracy and completeness.
• Organize confirmations and important information for clients.

Skills

Customer service

Organization

Follow-through

Problem solving

Attention to detail

Communication

Tools

Online platforms

Job description

Travelbynight is seeking a detail-oriented Travel Reservations & Client Support Specialist to help coordinate vacation plans and keep every booking on track. You will respond to client questions, gather preferences, research options, and assist with hotel, cruise, and activity reservations while reviewing details for accuracy.

This role emphasizes customer service, organization, follow-through, and problem solving.