Remote Travel Booking & Client Support Specialist

Travelbynight; Spartanburg (SC); Remote; USD 32,000 - 52,000; Full time

Job summary

Travelbynight is seeking a remote Client Support & Booking Specialist to assist travelers through research and reservation processes. This role emphasizes strong customer service, clear communication, and careful attention to detail.

You will respond to client questions, gather preferences, research travel options, compare choices, coordinate bookings, and maintain records while providing professional follow-up and remote support.

Qualifications

• Residence in the United States, United Kingdom, Australia, or Latin America.
• Access to a computer or smartphone.
• Must be 18 years of age.
• Ability to work remotely and independently.

Responsibilities

• Respond to client questions and requests
• Gather information about client needs and preferences
• Research appropriate travel options
• Assist clients in comparing available choices
• Coordinate booking and reservation information
• Maintain accurate client records
• Provide professional follow-up and support
• Help resolve routine questions or reservation concerns
• Continue developing product knowledge through training

Skills

Customer service

Communication

Organization

Problem-solving

Job description

Travelbynight is seeking a remote Client Support & Booking Specialist to assist travelers through research and reservation processes. This role emphasizes strong customer service, clear communication, and careful attention to detail.

You will respond to client questions, gather preferences, research travel options, compare choices, coordinate bookings, and maintain records while providing professional follow-up and remote support.