Remote Travel Booking & Client Support Specialist

Travelbynight; Chicago (IL); Remote; USD 40,000 - 55,000; Full time

Job summary

Travelbynight is seeking a remote Client Support & Booking Specialist to assist travelers through research and reservations. You will respond to questions, gather client preferences, research options, and help compare choices.

You will coordinate bookings while maintaining accurate client records and provide ongoing support. Ideal candidates are strong communicators, organized, and comfortable learning new technology, with the ability to work independently in a remote environment and deliver

Qualifications

• Strong customer service and communication skills.
• Organized and detail-oriented with good follow-up.
• Able to learn new technology and work independently remotely.

Responsibilities

• Respond to client questions and requests.
• Gather information about client needs and preferences.
• Research travel options and assist in comparing choices.
• Coordinate booking and reservation details and maintain records.
• Provide professional follow-up and support.

Skills

customer service

communication

organization

problem-solving

Job description

Travelbynight is seeking a remote Client Support & Booking Specialist to assist travelers through research and reservations. You will respond to questions, gather client preferences, research options, and help compare choices.

You will coordinate bookings while maintaining accurate client records and provide ongoing support. Ideal candidates are strong communicators, organized, and comfortable learning new technology, with the ability to work independently in a remote environment and deliver