Remote Travel Reservation Support Specialist

Hrstalentsolutions; Toledo (OH); Remote; USD 34,000 - 49,000; Full time

Job summary

Hrstalentsolutions seeks a Travel Reservation Support Representative for a full-time remote role. You will help customers verify reservations, locate itineraries, and guide changes through approved processes, without making guarantees or waiving fare rules.

The role emphasizes accuracy in handling multiple travelers, protecting sensitive information, and following approved channels. Training is provided on the company’s booking system, and you will work to keep the online case clearly documented

Qualifications

• Experience handling customer inquiries about reservations and itineraries.
• Ability to verify reservation stages and explain options clearly.
• Good attention to detail to protect sensitive information.

Responsibilities

• Review booking inquiries and itineraries.
• Check current reservation stage in system.
• Provide approved confirmations or document paths.
• Record change requests and route questions to travel owner.
• Maintain clear correspondence history.
• Protect traveler data and comply with privacy rules.

Skills

Customer service

Travel reservations

Online booking

Communication

Tools

Booking system

Job description

Hrstalentsolutions seeks a Travel Reservation Support Representative for a full-time remote role. You will help customers verify reservations, locate itineraries, and guide changes through approved processes, without making guarantees or waiving fare rules.

The role emphasizes accuracy in handling multiple travelers, protecting sensitive information, and following approved channels. Training is provided on the company’s booking system, and you will work to keep the online case clearly documented