Remote Travel Reservation Support Specialist

Hrstalentsolutions; Toledo (OH); Remote; USD 36,000 - 47,000; Full time

Job summary

Hrstalentsolutions is seeking a Travel Reservation Support Representative for a full-time remote role in the United States. You will review bookings, confirm itineraries, and guide customers through approved change processes, without making promises beyond confirmed supplier outcomes.

The position focuses on accurate information delivery, secure handling of identity and payment details, and maintaining a clear record of correspondence. Training on the booking system is provided.

Responsibilities

• Review online booking and itinerary questions.
• Check the current reservation stage and share approved paths.
• Route fare, payment and travel-rule questions.
• Maintain a clear correspondence history and secure data.
• Assist with changes while ensuring accuracy.

Job description

Hrstalentsolutions is seeking a Travel Reservation Support Representative for a full-time remote role in the United States. You will review bookings, confirm itineraries, and guide customers through approved change processes, without making promises beyond confirmed supplier outcomes.

The position focuses on accurate information delivery, secure handling of identity and payment details, and maintaining a clear record of correspondence. Training on the booking system is provided.