Remote Travel Support & Reservations Specialist

Remote Careers; Portland (ME); A distancia; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Remote Careers, a U.S.-based travel agency is expanding its team and seeking a Customer Service Representative to support clients in a remote environment. You’ll handle inquiries, reservations, and general service needs while delivering friendly, accurate assistance.

This role emphasizes organized, customer-focused professionals who excel in fast-paced settings and can work independently with reliable internet and a professional home office setup. Prior travel or hospitality experience is a plus.

Formación

• Customer service or client support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsabilidades

• Respond to customer inquiries via phone, email, and online platforms
• Assist clients with travel-related questions and reservation support
• Provide accurate information regarding itineraries, policies, and services
• Maintain organized customer records within company systems
• Resolve customer concerns professionally and efficiently
• Collaborate with team members and travel partners as needed
• Deliver a positive customer experience from inquiry through completion

Conocimientos

Customer service experience

Communication skills

Organization

Remote work setup

Independence and teamwork

Descripción del empleo

Remote Careers, a U.S.-based travel agency is expanding its team and seeking a Customer Service Representative to support clients in a remote environment. You’ll handle inquiries, reservations, and general service needs while delivering friendly, accurate assistance.

This role emphasizes organized, customer-focused professionals who excel in fast-paced settings and can work independently with reliable internet and a professional home office setup. Prior travel or hospitality experience is a plus.