Remote Travel Support Specialist

Remote Careers; Seattle (WA); Remote; USD 40,000 - 52,000; Full time

Job summary

Remote Careers is seeking a Customer Service Representative to support travelers with inquiries, reservations, and post-booking assistance in a fully remote role. You will communicate via phone, email, and chat, maintain accurate records, and collaborate with travel partners to deliver smooth, memorable trips for clients.

Ideal candidates are organized, customer-focused, with reliable internet and the ability to work independently in a fast-paced environment from within the United States.

Qualifications

• Experience in customer service or client support.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsibilities

• Respond to inquiries via phone, email, and online platforms.
• Assist clients with travel questions and reservation support.
• Provide accurate information on itineraries, policies, and services.
• Maintain organized customer records in company systems.
• Resolve concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry to completion.

Skills

Customer service

Communication skills

Organizational skills

Remote work setup

Independent yet team-oriented

Job description

Remote Careers is seeking a Customer Service Representative to support travelers with inquiries, reservations, and post-booking assistance in a fully remote role. You will communicate via phone, email, and chat, maintain accurate records, and collaborate with travel partners to deliver smooth, memorable trips for clients.

Ideal candidates are organized, customer-focused, with reliable internet and the ability to work independently in a fast-paced environment from within the United States.