Remote Travel Planning & Client Support Specialist

Dreamtripshn; New York (NY); Remote; USD 40,000 - 56,000; Full time

Job summary

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients in planning and preparing their trips. You will guide travelers, answer questions, and help ensure a smooth experience from booking to departure.

In this fully remote role, you will communicate by email, phone, and messaging platforms, review itineraries, share destination requirements, and follow up before departure to confirm readiness.

Qualifications

• Excellent communication skills are required.
• Customer service experience is preferred.
• Detail-oriented and well-organized.
• Comfortable using online tools and platforms.
• Experience in travel planning is a plus.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Review itineraries and confirm travel details.
• Provide accurate information about destinations and requirements.
• Follow up before departure to ensure readiness.
• Handle inquiries and escalate complex issues as needed.

Skills

Communication

Customer service

Detail-oriented

Organized

Travel knowledge

Tools

Email

Phone

Messaging platforms

Job description

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients in planning and preparing their trips. You will guide travelers, answer questions, and help ensure a smooth experience from booking to departure.

In this fully remote role, you will communicate by email, phone, and messaging platforms, review itineraries, share destination requirements, and follow up before departure to confirm readiness.