Remote Travel Planning & Concierge Specialist

Beyondthetravelsco; Dayton (OH); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training resources

Access to company-approved travel系统

Ongoing learning opportunities

Growth opportunities in travel

Job summary

Beyond the Travels Agency seeks detail-oriented, customer-focused individuals to join our remote team in the travel planning niche. You will assist with destination research, coordinate reservations, maintain records, and support clients throughout the planning process while working remotely using online platforms.

The role emphasizes strong communication, organization, and independent work habits, with access to company-approved systems and ongoing training to grow within the travel industry.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in the United States.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is beneficial but not required.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and verify booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Skills

Communication skills

Customer service

Organization

Remote work

Computer literacy

Internet connectivity

Legal to work in US

Job description

Beyond the Travels Agency seeks detail-oriented, customer-focused individuals to join our remote team in the travel planning niche. You will assist with destination research, coordinate reservations, maintain records, and support clients throughout the planning process while working remotely using online platforms.

The role emphasizes strong communication, organization, and independent work habits, with access to company-approved systems and ongoing training to grow within the travel industry.