Remote Travel Planner & Concierge

Beyondthetravelsco; Virginia Beach (VA); Remote; USD 42,000 - 56,000; Full time

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel coordinators. You will assist with destination research, coordinate reservations, and guide clients through the planning process.

This role is performed remotely using digital communication and reservation platforms, where you will respond to client inquiries, maintain accurate travel records, and ensure smooth experiences from start to finish.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be 18+ and legally authorized to work in the United States.
• Previous travel, hospitality, customer service or administrative experience is beneficial but not required.

Responsibilities

• Assist clients with exploring destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and verify booking information with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination suggestions based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details for accuracy prior to final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel-related questions before and after reservations are finalized.

Skills

Communication

Organizational skills

Independent work

Tech-savvy

Home office setup

Tools

Travel systems

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel coordinators. You will assist with destination research, coordinate reservations, and guide clients through the planning process.

This role is performed remotely using digital communication and reservation platforms, where you will respond to client inquiries, maintain accurate travel records, and ensure smooth experiences from start to finish.