Remote Travel Planner & Concierge

Beyondthetravelsco; Indianapolis (IN); Remote; USD 21,000 - 30,000; Full time

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team. You will assist with destination research, coordinate booking requests, maintain travel records, and support clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. The role offers onboarding and training resources and access to company-approved systems to facilitate efficient travel planning for individuals, families,

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is helpful but not required.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel-related questions before and after reservations are finalized.

Skills

Excellent communication

Customer service

Organizational skills

Attention to detail

Remote work

Computer skills

Reliable internet & home workspace

Legal work authorization

Travel/hospitality experience (helpful

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team. You will assist with destination research, coordinate booking requests, maintain travel records, and support clients throughout the planning process.

This position is performed remotely using online communication and reservation platforms. The role offers onboarding and training resources and access to company-approved systems to facilitate efficient travel planning for individuals, families,