Remote Travel Planner & Scheduling Concierge

Medium; Atlanta (GA); Remote; USD 50,000 - 70,000; Full time

Job summary

Medium is seeking a Remote Scheduling & Travel Services Assistant to support clients in organizing trip details, coordinating schedules, and providing general planning assistance. The role emphasizes customer service, accuracy, and proactive communication in a fully remote setting.

The ideal candidate is organized, proactive, and comfortable working in a virtual environment, with a focus on delivering high-quality travel planning support and maintaining excellent client relationships.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Ability to work remotely with consistent time management.
• Comfortable using online tools and digital platforms.
• Customer service, administrative, or coordination experience preferred.
• Dependable and professional in all client interactions.

Responsibilities

• Assist clients with scheduling needs related to travel planning
• Gather required trip details and preferences to support accurate coordination
• Research basic accommodation, transportation, and activity options
• Organise travel information and prepare itinerary-related documentation
• Maintain clear and consistent communication with clients
• Update internal systems and client records with accurate information
• Coordinate follow-ups, reminders, and scheduling updates
• Support the travel planning process by confirming information and providing administrative assistance
• Perform general customer service and administrative tasks as needed

Skills

Attention to detail

Communication

Remote work

Time management

Digital tools

Customer service

Administrative experience

Coordination

Professionalism

Job description

Medium is seeking a Remote Scheduling & Travel Services Assistant to support clients in organizing trip details, coordinating schedules, and providing general planning assistance. The role emphasizes customer service, accuracy, and proactive communication in a fully remote setting.

The ideal candidate is organized, proactive, and comfortable working in a virtual environment, with a focus on delivering high-quality travel planning support and maintaining excellent client relationships.