Remote Travel Scheduling Specialist

Medium; Boston (MA); Remote; USD 35,000 - 65,000; Full time

Job summary

Medium is seeking a Travel Scheduling Assistant (Remote) to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services.

This position is ideal for someone who enjoys interacting with people, works well remotely, and is passionate about travel. You’ll help qualify leads, manage outreach, and collaborate with the team to grow our client base.

Qualifications

• Excellent communication skills (verbal and written).
• Comfortable speaking with clients via phone or video platforms.
• Highly organized with strong time management.
• Friendly, professional, and client-focused demeanor.
• Basic computer proficiency and experience with calendars or CRM tools.
• Self-motivated and able to work independently in a remote environment.
• Must be 18+ with reliable internet access and a personal computer.
• Interest in travel, hospitality, or customer service a plus.

Responsibilities

• Reach out to potential clients via phone, email, and social media to introduce our hotel booking services
• Qualify leads and schedule appointments for travel advisors and hotel specialists
• Maintain accurate records of outreach, client interactions, and appointment status
• Respond to basic inquiries and direct more detailed questions to the appropriate team member
• Follow up on previous contacts to ensure continued interest and engagement
• Collaborate with the team to optimize outreach efforts and improve lead conversion

Skills

Communication skills

Phone/video speaking

Time management

Client-focused

Remote work

Tech-savvy

18+ with internet

Travel interest

Tools

CRM tools

Online calendars

Job description

Medium is seeking a Travel Scheduling Assistant (Remote) to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services.

This position is ideal for someone who enjoys interacting with people, works well remotely, and is passionate about travel. You’ll help qualify leads, manage outreach, and collaborate with the team to grow our client base.