Remote Travel Itinerary & Booking Coordinator

Medium; California (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Medium is seeking a Remote Itinerary & Booking Assistant to support clients by organizing travel details, coordinating itineraries, and preparing reservations. This role emphasizes customer service, accuracy, and the ability to work independently in a virtual environment.

You will gather information, research accommodations and transportation options, maintain trip records, and communicate clearly with clients throughout the planning process. Training and ongoing guidance are provided.

Qualifications

• Strong organizational and multi-tasking skills.
• Clear written and verbal communication abilities.
• Ability to work remotely with consistent follow-through.
• Comfort using online tools, systems, and digital research.
• Customer service, administrative, or coordination experience preferred.
• Detail-oriented and dependable in completing assigned tasks.

Responsibilities

• Assist clients with preparing itinerary details for upcoming trips.
• Support the booking process by gathering required information from clients.
• Research accommodations, transportation options, and destination details.
• Organize trip information, confirmations, and documentation.
• Provide clear communication and customer service throughout the planning process.
• Maintain accurate records and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure all client needs are addressed.
• Monitor itinerary components to ensure accuracy and completeness.

Skills

Organizational skills

Clear communication

Remote work with follow-through

Online tools & research

Customer service/coordination

Detail-oriented

Job description

Medium is seeking a Remote Itinerary & Booking Assistant to support clients by organizing travel details, coordinating itineraries, and preparing reservations. This role emphasizes customer service, accuracy, and the ability to work independently in a virtual environment.

You will gather information, research accommodations and transportation options, maintain trip records, and communicate clearly with clients throughout the planning process. Training and ongoing guidance are provided.