Remote Travel Planner & Itinerary Concierge

Socket.dev; Peabody (MA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Travel discounts and industry-related

Professional development and growth

Flexible scheduling

Remote work environment

Job summary

Socket.dev is seeking motivated, detail-oriented individuals to join our remote team as Trip Experience Specialists. In this role, you will help clients shape their vacation plans by researching suitable options, coordinating requested services, and keeping important trip details organized throughout the planning process.

This opportunity is a strong fit for individuals who enjoy helping others, exploring destination options, managing details, and providing dependable support.

Qualifications

• Strong written and verbal communication abilities.
• Excellent organization and attention to detail.
• Ability to manage multiple trip requests, tasks, and deadlines.
• Comfortable researching and comparing options online.
• Willingness to learn reservation systems and supplier resources.
• Self-motivated and able to work independently.

Responsibilities

• Speak with clients to learn destinations, dates, interests, budget, and requests.
• Research accommodations, transportation, tours, and other trip services.
• Coordinate arrangements through supplier resources and organize confirmations and itineraries.
• Provide ongoing support with updates and follow-ups.
• Review trip information for accuracy and keep client records current.

Skills

Communication

Organization

Attention to detail

Multitasking

Research skills

Customer service mindset

Independent work

Time management

Tools

Reservation systems

Supplier resources

Digital tools

Job description

Socket.dev is seeking motivated, detail-oriented individuals to join our remote team as Trip Experience Specialists. In this role, you will help clients shape their vacation plans by researching suitable options, coordinating requested services, and keeping important trip details organized throughout the planning process.

This opportunity is a strong fit for individuals who enjoy helping others, exploring destination options, managing details, and providing dependable support.