Remote Travel Booking Specialist

Socket.dev; Chicopee (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Onboarding & training

Educational resources

Travel discounts

Job summary

Socket.dev, a fully remote team, seeks Booking Services Specialists to assist clients in researching vacation options and coordinating reservations with meticulous attention to detail. You will gather preferences, compare options across hotels, cruises, and activities, and maintain accurate itineraries.

Training is provided, and no travel-industry experience is required. This role offers flexible scheduling and ongoing professional development.

Qualifications

• Strong written and verbal communication skills.
• Professional and customer-focused approach.
• Good organization and attention to detail.
• Ability to manage multiple bookings, client requests, and deadlines.
• Comfortable researching information and comparing available options.
• Willingness to learn reservation platforms and supplier systems.
• Dependable follow-through and effective time-management skills.
• Self-motivated and capable of working independently.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years old.
• Must reside in the United States or another qualifying region.

Responsibilities

• Gather client information including destinations, dates, interests, budget, and requests.
• Research and compare hotels, resorts, cruises, transportation, tours, and vacation packages.
• Coordinate services and organize confirmations, itineraries, and booking details.
• Provide updates, answer routine questions, and follow up on outstanding items.
• Review booking details for accuracy and monitor important deadlines.

Job description

Socket.dev, a fully remote team, seeks Booking Services Specialists to assist clients in researching vacation options and coordinating reservations with meticulous attention to detail. You will gather preferences, compare options across hotels, cruises, and activities, and maintain accurate itineraries.

Training is provided, and no travel-industry experience is required. This role offers flexible scheduling and ongoing professional development.