Remote Travel Planner — Flexible Schedule & Training

PedrosVacations; Raleigh (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Access to planning tools

Growth opportunities

Job summary

PedrosVacations is seeking a highly organized Virtual Travel Assistant for fully remote support in planning, reservations, and day-to-day coordination. You will gather client preferences, research options, and provide updates as arrangements come together.

Experience in customer service is helpful but not required; training and ongoing support are provided to help you deliver excellent client experiences.

Qualifications

• Organized and detail-oriented.
• Comfortable communicating with clients.
• Self-motivated in a remote environment.
• Able to manage multiple priorities.
• Comfortable researching information online.
• Confident using email and web-based systems.
• Willing to learn new tools and processes.
• Adaptable when plans change.
• Focused on providing a positive client experience.

Responsibilities

• Collect client preferences, dates, and planning details.
• Research options based on client needs.
• Assist with reservations and confirmations.
• Organize accommodations, transportation, activities, and itineraries.
• Communicate updates and next steps.
• Follow up on pending requests or missing information.
• Keep client records accurate and organized.
• Assist with schedule changes or updated arrangements.
• Review information for accuracy before plans are finalized.

Skills

Organized

Client communication

Follow up

Multitasking

Online research

Email tools

Remote self-motivation

Adaptability

Learning new tools

Customer experience

Tools

Email

Web-based systems

Online planning tools

Job description

PedrosVacations is seeking a highly organized Virtual Travel Assistant for fully remote support in planning, reservations, and day-to-day coordination. You will gather client preferences, research options, and provide updates as arrangements come together.

Experience in customer service is helpful but not required; training and ongoing support are provided to help you deliver excellent client experiences.