Remote Travel Concierge for Client Support

PedrosVacations; Charleston (SC); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training provided

Ongoing support resources

Job summary

PedrosVacations is seeking a Remote Travel Support Specialist to assist clients with planning, reservations, and service needs in a remote environment. No prior travel experience is required; training and ongoing guidance are provided.

You will help manage client requests, provide timely updates, and ensure accurate handling of information while supporting various travel-related tasks. The role emphasizes strong client support, organized records, and a proactive approach to communication.

Qualifications

• Clear and professional communicators.
• Organized and detail-oriented.
• Dependable with follow-through.
• Comfortable working independently.

Responsibilities

• Respond to client questions and service requests.
• Gather preferences, dates, and important details.
• Assist with reservations, confirmations, and scheduling.
• Research options based on client needs.
• Provide updates and follow-up communication.
• Keep client records organized and current.
• Assist with changes, special requests, or adjustments.
• Review information for accuracy before plans are finalized.
• Support basic travel-related arrangements when needed.
• Help clients understand next steps and available options.

Skills

Communication

Organization

Attention to detail

Independent work

Job description

PedrosVacations is seeking a Remote Travel Support Specialist to assist clients with planning, reservations, and service needs in a remote environment. No prior travel experience is required; training and ongoing guidance are provided.

You will help manage client requests, provide timely updates, and ensure accurate handling of information while supporting various travel-related tasks. The role emphasizes strong client support, organized records, and a proactive approach to communication.