Remote Travel Client Success Specialist

HTTravels; Eugene (OR); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and coaching

Professional development opportunities

Leadership growth opportunities

Supportive team environment

Access to industry-leading travel教育

Job summary

HT Travels is seeking a Remote Client Services Coordinator to support clients through the vacation planning process, coordinate travel details, and deliver exceptional service from start to finish.

This remote role offers a flexible schedule, comprehensive training, and opportunities for professional growth while you build relationships and manage multiple client requests in a supportive, mentorship-driven environment.

Qualifications

• Friendly and professional demeanor.
• Customer-focused with strong communication skills.
• Organized and detail-oriented.
• Comfortable learning new technology and systems.
• Self-motivated and dependable.
• Able to manage multiple priorities while working remotely.
• Positive, adaptable and eager to learn.

Responsibilities

• Build positive relationships with clients through exceptional service.
• Assist clients with planning personalized vacations and travel experiences.
• Research destinations, accommodations, cruises, tours, and vacation packages.
• Coordinate reservations and travel itineraries.
• Respond to client inquiries through phone, email, and online communication.
• Maintain organized client records and travel documentation.
• Collaborate with travel suppliers and partners.
• Stay current on destination information and travel updates.
• Help ensure a smooth and enjoyable planning experience for every client.

Skills

Customer service

Communication skills

Organizational skills

Detail orientation

Tech-savviness

Self-motivation

Remote-work management

Tools

CRM software

Job description

HT Travels is seeking a Remote Client Services Coordinator to support clients through the vacation planning process, coordinate travel details, and deliver exceptional service from start to finish.

This remote role offers a flexible schedule, comprehensive training, and opportunities for professional growth while you build relationships and manage multiple client requests in a supportive, mentorship-driven environment.