Remote Travel Planner & Customer Service Pro

Departuretravels; Los Angeles (CA); Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Remote Family Travel Planner and Advisor to join our growing team as a Lead Travel Agent / Travel Assistant Customer Service member. This fully remote role supports clients through every stage of their travel journey, from inquiry to post-trip follow-up.

Ideal candidates are organized, detail-oriented, and passionate about helping families create memorable travel experiences. The position offers flexible scheduling and the opportunity to work from anywhere within

Qualifications

• Customer service experience in travel or hospitality.
• Strong written and verbal communication skills.
• Experience coordinating itineraries and documentation.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Respond to client emails, phone calls, and messages in a professional manner.
• Provide up-to-date information regarding destinations, travel documentation, and agency processes; maintain organized client records.

Skills

Customer Service

Travel Planning

Communication

Remote Work

Education

High School Diploma

Tools

GDS Knowledge

CRM Software

Bookings & Scheduling

Job description

Departure Travel is seeking a Remote Family Travel Planner and Advisor to join our growing team as a Lead Travel Agent / Travel Assistant Customer Service member. This fully remote role supports clients through every stage of their travel journey, from inquiry to post-trip follow-up.

Ideal candidates are organized, detail-oriented, and passionate about helping families create memorable travel experiences. The position offers flexible scheduling and the opportunity to work from anywhere within