Remote Travel Planner & Concierge Lead - Flexible Schedule

Departuretravels; Denver (CO); Remote; USD 42,000 - 56,000; Full time

Job summary

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of their travel journey. This flexible role emphasizes travel planning, clear communication, and organized coordination in a fully remote environment.

The position focuses on delivering excellent customer service, handling inquiries, itinerary options, and post-booking follow-ups, with a collaborative team and opportunities for growth in a remote setting.

Responsibilities

• Guide clients through every stage of the travel planning process
• Respond to client emails, phone calls, and messages in a professional manner
• Provide up-to-date information regarding destinations, travel documentation, and agency processes
• Stay informed on travel trends, destinations, and industry tools

Job description

Departure Travel is seeking a Remote Customer Service Vacation Planner to support clients through every stage of their travel journey. This flexible role emphasizes travel planning, clear communication, and organized coordination in a fully remote environment.

The position focuses on delivering excellent customer service, handling inquiries, itinerary options, and post-booking follow-ups, with a collaborative team and opportunities for growth in a remote setting.