Remote Travel Planner with Flexible Schedule

Departuretravels; Fishers (IN); Remote; USD 35,000 - 60,000; Full time

Job summary

Departure Travel is seeking a motivated remote Customer Service Vacation Planner to join our growing team. You will guide clients through every stage of travel planning and handle inquiries with professionalism.

This flexible remote role offers evenings availability and emphasizes strong communication, organization, and travel knowledge to create stress-free experiences for travelers. You will collaborate with teammates in a supportive remote environment and help deliver memorable trips.

Qualifications

• Motivated, detail-oriented individuals who love helping others create memorable travel experiences.
• Experience in customer service and travel coordination is a plus.

Responsibilities

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction
• Respond to client emails, phone calls, and messages in a professional manner
• Support clients with travel modifications, cancellations, and updates
• Maintain positive relationships through empathy, patience, and efficiency
• Deliver exceptional customer service while creating a stress-free experience for travelers

Skills

Customer service

Travel planning

Communication

Organization

Job description

Departure Travel is seeking a motivated remote Customer Service Vacation Planner to join our growing team. You will guide clients through every stage of travel planning and handle inquiries with professionalism.

This flexible remote role offers evenings availability and emphasizes strong communication, organization, and travel knowledge to create stress-free experiences for travelers. You will collaborate with teammates in a supportive remote environment and help deliver memorable trips.