Remote Lead Travel Concierge & Vacation Planner

Departuretravels; Charlotte (NC); Remote; USD 35,000 - 52,000; Full time

Job summary

Departure Travel seeks a Remote Customer Service Vacation Planner to guide clients through every stage of travel planning from home. You will assist with inquiries, options, and bookings, and deliver professional communication throughout the journey.

Join a flexible remote team, manage client records with precision, stay updated on destinations and agency processes, and contribute to a stress-free travel experience for clients while collaborating across a supportive virtual environment.

Qualifications

• Experience in customer service and travel planning.
• Strong communication and organization skills.
• Familiarity with travel documentation and bookings.

Responsibilities

• Guide clients through every stage of travel planning.
• Respond to emails, calls, and messages professionally.
• Maintain organized client records and accurate travel details.
• Collaborate with the remote team and adapt to new systems.

Skills

Customer service

Communication

Organization

Travel planning

Job description

Departure Travel seeks a Remote Customer Service Vacation Planner to guide clients through every stage of travel planning from home. You will assist with inquiries, options, and bookings, and deliver professional communication throughout the journey.

Join a flexible remote team, manage client records with precision, stay updated on destinations and agency processes, and contribute to a stress-free travel experience for clients while collaborating across a supportive virtual environment.