Remote Travel Planner & Concierge Lead

Departuretravels; Denton (TX); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Job summary

Departure Travel is seeking a Lead Travel Agent / Travel Assistant to support clients through every stage of their journey in a fully remote role. You will handle trip inquiries, provide destination information, and coordinate bookings with care and professionalism.

Responsibilities include responding to client messages, assisting with modifications or cancellations, maintaining organized client records, and gathering feedback to improve the experience.

Qualifications

• Experience in customer service and travel planning.
• Strong communication and organizational skills.
• Comfortable working in a remote environment.

Responsibilities

• Guide clients through every stage of travel planning.
• Assist with inquiries, options, and documentation.
• Communicate professionally and promptly throughout the booking process.
• Follow up with clients to confirm plans and ensure satisfaction.

Skills

Customer service

Travel planning

Remote work

Job description

Departure Travel is seeking a Lead Travel Agent / Travel Assistant to support clients through every stage of their journey in a fully remote role. You will handle trip inquiries, provide destination information, and coordinate bookings with care and professionalism.

Responsibilities include responding to client messages, assisting with modifications or cancellations, maintaining organized client records, and gathering feedback to improve the experience.