Remote Travel Planner & Client Concierge

Beyondthetravelsco; Grand Rapids (MI); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training resources

Access to supplier resources

Ongoing learning opportunities

Team support and growth opportunities

Job summary

Beyond the Travels Agency seeks organized, customer-focused individuals for a remote travel coordinator role. You will assist with destination research, coordinate reservations, and support clients throughout the planning process.

This remote position relies on online communication and reservation platforms, requiring strong written and verbal skills, attention to detail, and the ability to work independently from a home office.

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and a suitable home workspace.
• Must be at least 18 years old and legally authorized to work.
• Experience in travel, hospitality, customer service, or admin is a bonus.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, and packages.
• Coordinate travel reservations and verify booking details with suppliers.
• Respond to client inquiries via phone, email, and online platforms.
• Provide travel information and destination recommendations based on preferences.
• Maintain organized travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies and customer service standards.
• Support clients with questions before and after reservations are finalized.

Skills

Communication skills

Customer service

Attention to detail

Remote work

Independent worker

Job description

Beyond the Travels Agency seeks organized, customer-focused individuals for a remote travel coordinator role. You will assist with destination research, coordinate reservations, and support clients throughout the planning process.

This remote position relies on online communication and reservation platforms, requiring strong written and verbal skills, attention to detail, and the ability to work independently from a home office.