Remote Travel Planner & Booking Specialist

Medium; Boston (MA); Remote; USD 45,000 - 60,000; Full time

Job summary

Medium is seeking motivated individuals to assist clients with researching travel options, coordinating bookings, and organizing trip details in a remote, entry‑level role. You’ll learn booking systems and travel resources through training and ongoing support.

Responsibilities include researching options, comparing destinations and accommodations, managing itineraries, and communicating updates and deadlines to clients as you build knowledge across travel products.

Qualifications

• Strong communication and customer service skills.
• Good organization and attention to detail.
• Comfortable researching and comparing information online.
• Basic computer and internet proficiency.
• Ability to work independently in a remote environment.
• Willingness to learn new booking systems and travel resources.
• Dependable and professional communication.
• Interest in travel, hospitality, planning, or customer service.

Responsibilities

• Research travel options based on client preferences, interests, and budgets.
• Coordinate bookings for hotels, resorts, cruises, vacation packages, and other travel services.
• Compare destinations, accommodations, amenities, and available travel options.
• Assist with organizing itineraries and important trip details.
• Research transportation, excursions, activities, and destination experiences.
• Communicate with clients regarding booking information, updates, and important deadlines.
• Assist with reservation changes and travel updates when needed.
• Maintain accurate and organized client and booking information.
• Stay informed about destinations, travel products, and supplier resources.
• Provide professional support throughout the planning and booking process.

Skills

Communication

Customer service

Research

Organization

Remote work

Travel interest

Job description

Medium is seeking motivated individuals to assist clients with researching travel options, coordinating bookings, and organizing trip details in a remote, entry‑level role. You’ll learn booking systems and travel resources through training and ongoing support.

Responsibilities include researching options, comparing destinations and accommodations, managing itineraries, and communicating updates and deadlines to clients as you build knowledge across travel products.