Remote Travel Experience Specialist

Nexoratalent; Raleigh (NC); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling

Training & onboarding

Guidance & support

Growth opportunities

Job summary

Nexoratalent is seeking a motivated Remote Customer Experience Coordinator to help clients plan and coordinate travel experiences from inquiry to completion.

You will communicate with clients, gather preferences, arrange transportation and accommodations, update reservations, and maintain organized records. This remote, home-based role offers flexible scheduling, onboarding, ongoing guidance, and opportunities for growth.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused attitude with professional communication.
• Good organization and attention to detail.
• Ability to manage multiple requests and priorities.
• Comfortable using computers, email, and online platforms.
• Ability to work independently from a home-based environment.

Responsibilities

• Communicate with clients through phone, email, and online messaging.
• Assist clients with travel-related questions, requests, and planning needs.
• Coordinate travel experiences, schedules, and service details based on client preferences.
• Provide accurate information regarding available options, requirements, and timelines.
• Assist with reservations, confirmations, updates, and changes.
• Maintain organized client information and service details.
• Follow up with clients to ensure requests are properly addressed.
• Help resolve questions or concerns in a professional and customer-focused manner.
• Coordinate with available travel and service providers when needed.
• Provide personalized support while maintaining a high level of professionalism.

Skills

Travel planning

Customer service

Communication

Organization

Remote work

Multitasking

Problem solving

Job description

Nexoratalent is seeking a motivated Remote Customer Experience Coordinator to help clients plan and coordinate travel experiences from inquiry to completion.

You will communicate with clients, gather preferences, arrange transportation and accommodations, update reservations, and maintain organized records. This remote, home-based role offers flexible scheduling, onboarding, ongoing guidance, and opportunities for growth.