Remote Travel Experience Concierge

Nexoratalent; Frisco (TX); Remote; USD 42,000 - 58,000; Full time

Benefits offered by this job

Flexible scheduling

Structured training and onboarding

Ongoing guidance and support

Access to online tools and resources

Growth opportunities

Performance-based incentives

Travel and hospitality industry work

Job summary

Nexoratalent is seeking a Remote Customer Experience Coordinator to assist clients with planning and coordinating travel experiences from initial inquiry through completion. You will communicate with clients, gather preferences, coordinate travel services, and provide timely updates, delivering smooth, personalized itineraries while maintaining professionalism and accuracy.

In this role, you will handle inquiries, support bookings, and ensure every client interaction reflects our commitment to

Qualifications

• Strong written and verbal communication skills.
• Customer-focused attitude and professional communication.
• Good organization and attention to detail.
• Ability to manage multiple requests and priorities.
• Comfortable using computers, email, and online platforms.
• Ability to work independently from a home-based environment.
• Previous experience in customer service, hospitality, travel, sales, administration, or coordination is a plus, but not required.
• Interest in travel, tourism, hospitality, and creating positive client experiences.

Responsibilities

• Communicate with clients through phone, email, and online messaging.
• Assist clients with travel-related questions, requests, and planning needs.
• Coordinate travel experiences, schedules, and service details based on client preferences.
• Provide accurate information regarding available options, requirements, and timelines.
• Assist with reservations, confirmations, updates, and changes.
• Maintain organized client information and service details.
• Follow up with clients to ensure requests are properly addressed.
• Help resolve questions or concerns in a professional and customer-focused manner.
• Coordinate with available travel and service providers when needed.
• Provide personalized support while maintaining a high level of professionalism.

Skills

Communication

Customer-focused

Organization

Multi-tasking

Tech-savvy

Independent work

Travel industry interest

Tools

CRM software

Email

Online platforms

Scheduling tools

Job description

Nexoratalent is seeking a Remote Customer Experience Coordinator to assist clients with planning and coordinating travel experiences from initial inquiry through completion. You will communicate with clients, gather preferences, coordinate travel services, and provide timely updates, delivering smooth, personalized itineraries while maintaining professionalism and accuracy.

In this role, you will handle inquiries, support bookings, and ensure every client interaction reflects our commitment to