Remote Travel Experience Coordinator

Excitingtravelnow; Sanford (ME); Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services to guide travelers through planning with a focus on excellent service. You will be the primary contact for inquiries and help ensure each client receives attentive, professional support.

This role emphasizes remote work, strong follow-through, and the ability to coordinate itineraries, respond promptly to questions, and maintain thorough documentation throughout the travel process.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Attention to detail

Remote work

Sales support

Administration

Job description

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services to guide travelers through planning with a focus on excellent service. You will be the primary contact for inquiries and help ensure each client receives attentive, professional support.

This role emphasizes remote work, strong follow-through, and the ability to coordinate itineraries, respond promptly to questions, and maintain thorough documentation throughout the travel process.