Remote Travel Care Coordinator

Excitingtravelnow; Sumter (SC); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as the primary contact for travel inquiries, assist with itinerary updates, and ensure documentation is accurate and up to date.

This remote-friendly role emphasizes strong customer relationships, detail orientation, and quick learning of new online platforms.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship-building

Attention to detail

Remote work experience

Sales support

Tools

CRM software

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as the primary contact for travel inquiries, assist with itinerary updates, and ensure documentation is accurate and up to date.

This remote-friendly role emphasizes strong customer relationships, detail orientation, and quick learning of new online platforms.