Remote Travel Experience Coordinator

Excitingtravelnow; City of Plattsburgh (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and deliver attentive, professional support.

In this remote-friendly role, you'll be the main contact for inquiries, coordinate itineraries, and ensure high service standards while building lasting client relationships. Join a team that provides training, mentorship, and flexible remote work with opportunities for advancement.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Remote-work

Sales support experience

Administration experience

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and deliver attentive, professional support.

In this remote-friendly role, you'll be the main contact for inquiries, coordinate itineraries, and ensure high service standards while building lasting client relationships. Join a team that provides training, mentorship, and flexible remote work with opportunities for advancement.