Remote Travel Experience Concierge - Flexible Hours

Hope’s Global Getaways; Hackensack (NJ); A distancia; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible scheduling

Training and resources

Travel discounts

Team guidance

Professional development

Performance incentives

Collaboration in virtual team

Descripción de la vacante

Hope’s Global Getaways is seeking a Client Experience Concierge to remotely assist clients in planning personalized vacations. You will research options, coordinate services, and maintain organized itineraries and records, delivering timely updates and thoughtful follow-ups.

Ideal candidates communicate clearly, stay meticulous, and enjoy helping clients with diverse requests. Training and ongoing resources are provided, with opportunities for part-time or full-time schedules in a fully remote

Formación

• Strong written and verbal communication skills.
• Professional, personable, and client-focused approach.
• Excellent organization and attention to detail.
• Ability to provide responsive and personalized support.
• Comfortable researching and evaluating multiple options.
• Ability to manage several client requests, follow-ups, and deadlines.
• Willingness to learn digital tools and supplier platforms.
• Self-motivated and comfortable working independently.

Responsabilidades

• Build rapport with clients and learn about destinations, travel dates, budget, interests, priorities, and special requests.
• Research and compare resorts, hotels, cruises, transportation, tours, and other experiences using approved resources.
• Coordinate selected arrangements while maintaining organized confirmations, reservation details, schedules, and itinerary information.
• Provide personalized support through timely updates, follow-ups, answers to routine questions, and assistance with standard changes or requests.
• Monitor deadlines, review information for accuracy, maintain client records, and expand knowledge of destinations and suppliers.

Conocimientos

Strong written and verbal comms

Professional and client-focused

Excellent organization

Attention to detail

Researching options

Managing multiple requests

Time management

Independent working

Basic computer proficiency

Descripción del empleo

Hope’s Global Getaways is seeking a Client Experience Concierge to remotely assist clients in planning personalized vacations. You will research options, coordinate services, and maintain organized itineraries and records, delivering timely updates and thoughtful follow-ups.

Ideal candidates communicate clearly, stay meticulous, and enjoy helping clients with diverse requests. Training and ongoing resources are provided, with opportunities for part-time or full-time schedules in a fully remote