Remote Travel Concierge & Support Specialist

Prestigetravelagencybymich; Minneapolis (MN); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking to returning home. Responsibilities include responding to inquiries, resolving issues, and providing travel updates. Ideal candidates should have excellent communication skills, strong customer service experience, and a passion for travel. This position offers remote work, growth opportunities within the agency, and travel perks. Join the team to help create unforgettable experiences!

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized and dependable with attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel documents and policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Organizational skills

Attention to detail

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking to returning home. Responsibilities include responding to inquiries, resolving issues, and providing travel updates. Ideal candidates should have excellent communication skills, strong customer service experience, and a passion for travel. This position offers remote work, growth opportunities within the agency, and travel perks. Join the team to help create unforgettable experiences!