Remote Travel Concierge & Support Specialist

Prestigetravelagencybymich; Saint Paul (MN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing detailed information about destinations. Ideal candidates will have excellent communication skills and a passion for travel. This role offers flexibility for remote work and opportunities for growth within the agency, alongside travel perks and ongoing training.

Qualifications

• Customer service experience in travel or hospitality preferred.
• Ability to use booking platforms and systems easily.
• Passion for travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Problem-solving skills

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing detailed information about destinations. Ideal candidates will have excellent communication skills and a passion for travel. This role offers flexibility for remote work and opportunities for growth within the agency, alongside travel perks and ongoing training.