Remote Travel Concierge & Support Specialist

Hallford Travels; Lakeland (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel industry training and resources

Ongoing support from an experienced travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and help coordinate travel arrangements. This role is ideal for individuals with strong communication skills who enjoy helping others in a remote environment.

The successful candidate will provide excellent customer service, maintain accurate records, and stay informed on travel promotions and supplier updates. Experience in customer service or travel is helpful but not mandatory.

Qualifications

• Strong customer service skills and effective communication.
• Comfortable working in a remote setting with online tools.
• Organized and detail-oriented with a positive demeanor.

Responsibilities

• Provide customer service to clients planning travel.
• Assist in coordinating travel options including hotels and tours.
• Respond to client inquiries and provide travel information.
• Maintain accurate records of client interactions.
• Stay updated on travel promotions and supplier information.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and help coordinate travel arrangements. This role is ideal for individuals with strong communication skills who enjoy helping others in a remote environment.

The successful candidate will provide excellent customer service, maintain accurate records, and stay informed on travel promotions and supplier updates. Experience in customer service or travel is helpful but not mandatory.