Remote Travel Concierge & Support Specialist

Hallford Travels; City of Utica (NY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and arrangements. This role is perfect for friendly, dependable individuals who enjoy helping others and have strong communication skills.

You will provide excellent customer service, coordinate travel options, and maintain client records. The position is remote and offers access to travel industry training and perks. Previous experience in customer service or travel is helpful but not required.

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Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Organized with strong attention to detail.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide helpful travel information.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and arrangements. This role is perfect for friendly, dependable individuals who enjoy helping others and have strong communication skills.

You will provide excellent customer service, coordinate travel options, and maintain client records. The position is remote and offers access to travel industry training and perks. Previous experience in customer service or travel is helpful but not required.

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