Remote Travel Concierge & Support Specialist

Hallford Travels; City of Rochester (NY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and resources

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related questions and coordinate travel arrangements. This role emphasizes excellent communication and customer service skills, ideal for those who enjoy helping others.

The position allows for remote work, providing ongoing support and training from an experienced travel team, along with industry perks and discounts. Previous experience in customer service is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Communicate with travel suppliers to confirm reservations.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Organized with strong attention to detail

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related questions and coordinate travel arrangements. This role emphasizes excellent communication and customer service skills, ideal for those who enjoy helping others.

The position allows for remote work, providing ongoing support and training from an experienced travel team, along with industry perks and discounts. Previous experience in customer service is helpful but not required.