Remote Travel Concierge & Support Specialist

Hallford Travels; Denton (TX); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a friendly and dependable Customer Service Representative – Travel to support clients with travel inquiries and assist in coordinating travel arrangements. This role allows you to work remotely while helping travelers through the planning process.

The ideal candidate enjoys helping others, communicates effectively, and can work independently. Benefits include flexible scheduling, access to travel industry training, and ongoing support from our experienced travel team.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email and online platforms.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions.

Skills

Strong customer service and communication abilities

The ability to work independently in a remote setting

Strong organization and attention to detail

Comfort using email, online platforms, and basic computer tools

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a friendly and dependable Customer Service Representative – Travel to support clients with travel inquiries and assist in coordinating travel arrangements. This role allows you to work remotely while helping travelers through the planning process.

The ideal candidate enjoys helping others, communicates effectively, and can work independently. Benefits include flexible scheduling, access to travel industry training, and ongoing support from our experienced travel team.