Remote Travel Concierge & Customer Support

Hallford Travels; Sandusky (OH); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from a travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking friendly and dependable individuals for the role of Customer Service Representative – Travel. In this position, you will assist clients with travel-related inquiries, help coordinate travel arrangements, and provide guidance throughout the planning process.

Ideal candidates will demonstrate strong customer service skills, the ability to work independently in a remote setting, and a positive attitude. Flexible scheduling and access to industry training are among the perks offered.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions and destination information.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email and online platforms

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking friendly and dependable individuals for the role of Customer Service Representative – Travel. In this position, you will assist clients with travel-related inquiries, help coordinate travel arrangements, and provide guidance throughout the planning process.

Ideal candidates will demonstrate strong customer service skills, the ability to work independently in a remote setting, and a positive attitude. Flexible scheduling and access to industry training are among the perks offered.