Remote Travel Concierge & Customer Support

Hallford Travels; Monroe (MI); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from travel team

Travel industry perks and discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to assist clients with travel-related inquiries and arrangements. Ideal candidates are friendly, dependable, and enjoy helping others in a remote environment.

This role includes answering client questions, coordinating reservations, and maintaining records. The position offers flexible scheduling, access to travel training resources, and industry perks.

Qualifications

• Demonstrated customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email and online platforms.
• Strong organization and attention to detail.
• Positive attitude and professional communication.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions.
• Stay updated on travel promotions and destination information.
• Provide client assistance before and after travel.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email, online platforms, and basic computer tools

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to assist clients with travel-related inquiries and arrangements. Ideal candidates are friendly, dependable, and enjoy helping others in a remote environment.

This role includes answering client questions, coordinating reservations, and maintaining records. The position offers flexible scheduling, access to travel training resources, and industry perks.