Remote Travel Concierge & Customer Support

Hallford Travels; Alexandria (LA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from experienced team

Travel perks and discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries and arrangements. The ideal candidate is friendly and service-focused, enjoying the opportunity to help others in a remote setting.

Responsibilities include answering client questions, maintaining travel records, and providing support before and after travel. Candidates should have strong communication skills and be comfortable with online platforms. This position offers flexibility and access to travel training resources.

Qualifications

• Strong customer service and communication skills necessary.
• Ability to work independently in a remote environment.
• Experience using email and online platforms.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with travel suppliers for reservation confirmations.
• Maintain accurate records of client interactions.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email and online platforms

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries and arrangements. The ideal candidate is friendly and service-focused, enjoying the opportunity to help others in a remote setting.

Responsibilities include answering client questions, maintaining travel records, and providing support before and after travel. Candidates should have strong communication skills and be comfortable with online platforms. This position offers flexibility and access to travel training resources.